Privacy Policy

1. Information We Collect

We collect information needed to provide hosting services, manage accounts, process orders, and protect our platform. This may include:

• •Name, email address, phone number, and account login details.
• •Order details, payment method references, billing history, and support messages.
• •IP address, browser information, session data, visited pages, and security logs.
• •Server usage information such as resource consumption, abuse reports, and service status.

2. How We Use Information

We use information to create and secure accounts, activate services, verify payments, provide support, prevent fraud and abuse, improve our website, communicate service updates, and comply with legal or operational requirements.

3. Payments

Payments may be handled through UPI, PayPal, or other supported payment channels. We store order and payment status records, but payment providers may separately collect and process financial details under their own policies.

4. Cookies and Sessions

We use cookies and session storage to keep users logged in, maintain dashboard functionality, measure site activity, and protect against abuse. Disabling cookies may affect account and checkout features.

5. Sharing of Information

We do not sell personal information. We may share limited information with infrastructure providers, payment processors, security vendors, legal authorities, or abuse desks when needed to operate services, investigate misuse, or comply with lawful requests.

6. Data Security

We use reasonable technical and organizational measures to protect account and service information. No online system is perfectly secure, so customers should use strong passwords, keep software updated, and maintain backups of important data.

7. Data Retention

We keep information for as long as needed to provide services, maintain business records, handle disputes, prevent abuse, and meet legal obligations. Some logs may be retained for security and audit purposes even after a service ends.

8. Your Choices

You may request correction or deletion of account information where applicable. Some information may need to be retained for billing, security, legal, or abuse-prevention reasons.

9. Contact

Privacy questions or requests can be sent to support@fluxcloud.host.